Mr. Kenny Nawani

Managing Director

Bangkok Systems & Software Co., Ltd.

Article Published in HOTEL & TRAVEL
Vol.1 No.3 May / June 2004

          An Excellent Service and Cleanliness is the heart of Hotel Industry. But apart from that, there is another aspect which Thai Hoteliers should not avoid and that is THE SECURITY ASPECT which most of the Hotels prefer to use Human Force as a resource to take care of the security of premises. But now a day, Software is playing an important role in the Security and has become another choice for the Operators to choose from which has got more advantage than using the human being because it gives much higher level of security apart from using less people and is much more effective.

            Bangkok Systems & Software Co., Ltd., one of the major players in the field of High Technology Based Security is a well known Consultant in Security Planning using the latest available technology and being more effective as any other similar service providers overseas. Mr. Kenny Nawani , the Young Energetic CEO of the company informed that his company has been trusted by many renowned Organizations and Labor-Incentive Factories. This makes him feel confident in need to expand his business into the Hotel Industry because of a High level accepted security will give the Hotel's guest a confidence in the Property they are staying at.

           The Technology provided by Bangkok Systems & Software Co., Ltd. which he finds suitable for the Hotel Industry is the FINGERSCAN system by MINUTIAE and NETWORK CCTV which they have selected only the Top of the Line products to provide to their customers coupling with the High Level of service to give the clients SATISFACTION. At present, the company has got many experienced dealers based in the major Up Country Provinces such as Chiangmai, Khonkean, Nakorn Ratchsima, Haad Ya i and Phuket. Hence, the quick and effective services are provided to our customers in those regions.

            Though, at present most of the hotels are using Human Force for their security, but with the coming of New Generation Overseas Educated CEO, the situation is quickly changing and they are adopting more of the available High Technology rather than using Human for security because for most of the guest staying at the hotels, that is their House for that period, and is the place where one should feel most secure just like they feel when they are at their home especially when you are a Host, you have to try to give the best to your guest.

          The reason, why they are changing to the Equipments rather than using Human Force is for a simple reason that Human can not cover all the areas irrespective of number of people you employed. For example, in a Parking Lot, especially if is a multi-stories parking, you can not employ hundreds of people to walk around the whole building, and even if you have that many security personnels, it does not guarantee that they will go to each nook and corner. Keeping this in mind, Mr. Kenny suggested that the most effective way is to set up the CCTV system which can cover the entire building which helps in giving a higher level of security especially in the danger prone or lonely area of the premises. This, in turn, will give good comfortable feelings to the guest because for most of the Hotels, the SECURITY of their guests HAS TO BE THE TOP PRIORITY because this will give much more confidence to the guests.

Good Security of the Hotel reflects to the direct effect to the Tourism Industry of the country and the Property owners should give more importance to the security aspect by any method they deemed suitable which could be by using the Human or the available Hi-Tech Equipments which will help in Upgrading not only the Security provided to their guests but also Standard of their Property.