| ERROR
/ PROBLEM |
REASON
|
SOLVING
THE PROBLEM
|
| License
not found ( 100 ) |
This
happens when start up at the time starting the computer and the
system could not locate the HASP driver |
To
solve this problem re install or update the HASP driver. |
| Server
Fail |
Can
happen when the system is not properly configured of due to
problem in the Net Work
|
Check
the Unit Name, and I/P Address. |
| PATH
NOT FOUND message appears while sending out the Text File. |
Path
to store the text file does not exist or has not been created. |
Create
the Path to export the text file again. |
| Can
not go into the program or enter the Admin |
Admin
is not available but has to use the program urgently |
Re
set the Administrator by copy file confic.mdb from the set up CD
and replace the existing file. |
| Can
not open the Client program showing the error message NOT A VALID
PASSWORD. |
Admin
is not available but has to use the program urgently |
Copy
the Access_1 mdb file to replace the existing file and rename to
Access.mdb in place of the old file. |
| On
the enrollment screen it shows the message INVALID PROPERTY VALUE |
Configuration
of date/time
format in the Control Panel does not match with the format
required by the system. |
Set
the date/time format in the control panel to be same as required
by the system or shown in the manual. |
