1. Check the profile and track record of the manufacturer.
2. Cross check the information of the Importer and the company which offers the product, the Sales representative.
3. The Sales Representative or the importer of the system should have official documents from the manufacturing mentioning that they are authorized to sell their products.
4. Service and Support Team
5. Comparison between the locally manufactured Fingerscan and the imported one.
6. How many products and brands of similar products do they have on their list?
7. Guarantee of spare parts
8. Warranty of the system
9. Servicing
10. Enquiring about the Product and Service Standard from the existing buyers

Trouble Shoot

   1.    Hardware's problems

   2.    Software's problems